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Frequently Asked

Questions

Why do I need to use a freight forwarder?

We take the headache out transporting cargo – instead of you using multiple touch points between shipping lines, packing firms, customs, and hauliers, we act as your single line of logistics communication. Whether you are a new or existing customer, we get to know you and your company to fully understand your systems so we can integrate as part of your supply chain. Importing and exporting goods can create complex processes, systems and documentation, but with our highly skilled team at wallis and our in-house bespoke Exportease freight software we can take the time and hassle out of these logistics challenges for you. What’s more we pride ourselves on speed of service (with cargo and communication), offering you the quickest transit times possible and excellent customer service, keeping in touch along the way with container tracking while your cargo moves from A to B.

What is Short Shipping?

On rare occasions shipping lines and airlines may have to leave cargo off the intended sailing vessel or flight. This can be due to a number of issues including needing to make the correct mix of cargo weights on a vessel, insufficient space on the ships deck for certain cargoes or incompatible hazardous cargoes.
 

What is a stowage plan?

A stowage plan is a map of containers on a vessel devised by the shipping line based on the weights and size of the containers. <br><br> You can also have a stowage plan for the contents of a container. A stowage plan is used to calculate how much space your cargo will take up in a container. The results will identify which type of container you will need. Wallis can help you organise this.
 

What is the difference between LCL and FCL?

LCL is less than a container load, whereas FCL is a full container load. You would opt for FCL when your goods fill a whole container – normally either a 20’ or a 40’ container.
 
 

Will I need a 20’ or 40’ container?

This will depend on the weight and dimensions of your cargo. We can help you work this out, with stowage plans.
 
 

Is ocean freight cheaper than air freight?

Ocean freight, in general, is cheaper than air freight. Ocean shipping helps traders to reduce logistics costs significantly compared with air freight. If you are shipping less than a container load, your price is often determined by cubic meter. With larger and heavier shipments, it is often much cheaper to ship by sea. Of course air freight is a quicker form of transport.
 
 

How does a container get loaded?

We will arrange for your container to be delivered by the shipping line to your premises or your chosen collection address. You will then need equipment to load your cargo into your container. If you don’t have the necessary facilities to do this we can organise for your cargo to be packed, palletised and secured into the container should you need this.
 
 

What is VGM?

If you are a VGM Approved Weigher by registering with Maritime and Coastguard agency, you can declare your own cargo weight. You will need specialist equipment to weigh the container and the cargo. Otherwise we will arrange for the exit port terminal to do this on your behalf. There are VGM port charges, even if you are a registered weigher.
 
 

Wis a stowage plan? And do I need one?

Yes, you do need one because a stowage plan is used to calculate how much space your cargo will take up in a container. The results will identify which type of container you will need. We can help you organise this.
 
 

What is project cargo?

The shipping of a complete contract over a predetermined time period, often with oversize cargo, usually involving door to door logistics arrangements.
 
 

What are the oversize cargo shipping options?

Flat Rack containers, Open Top containers, cargo packed in cases on non-containerised vessels, mafi trailers on a Ro Ro vessel.
 
 
 

What is OOG?

It stands for out-of-gauge cargo which exceeds the dimensions of a 20’ or 40’ container. Depending on dimensions OOG cargo is loaded onto a flatrack or open top container.
 
 
 

What is an open top container?

An open top container is especially for over-dimensional cargo. The container does not have a top or a “roof” and instead consists of removable tarpaulin. This allows easy crane access to pack or unpack the container from above. Roof bows on an open-top container not only support the tarpaulin but also contribute to container stability. Flatracks are therefore more suitable for over height cargoes. An open top will usually have to be planned in advance with shipping lines stowage plans to ensure it is stacked last onto the vessel’s other containers.
 
 
 

What a is break-bulk shipment?

Cargo that is non-containerised shipped by sea on a Break bulk vessel.
 
 
 

When should we ask for help with a project shipment?

Our rule of thumb is as soon as you are even asked to tender for a contract, because we can help optimise the logistics solutions so that your own bid is cost effective for the elements that we can help you with. We can also advise upfront about some of the issues that may impact on your ability to deliver i.e. port locations and facilities, routes to site etc.
 
 
 
 

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